Support tickets

1. Open Account Center, Support Tickets and choose New support ticket, or use the inquiry page if you are not signed in.
2. Describe the problem. You can chat with our team in the ticket. Replies appear live.
3. You are emailed when a ticket is accepted, resolved or closed. If a resolved ticket is not actually fixed, reopen it from the ticket.

Tickets are visible to you, and to superadmins of the organization they concern.