Plan limits and the free trial
The free trial
- Your first organization can start on a free 3-day trial with the limits and features of the trial plan shown on the pricing page. No payment is needed.
- The trial does not include tiles bundled with a paid plan.
- There is one free trial per person. It is linked to your email address and phone number, and still counts if you delete your account and sign up again.
- Buy a plan during your trial and you lose nothing: the paid plan starts when the trial ends, and checkout, your invoice and your confirmation email all show that start date.
- You get a reminder the day before the trial ends. When it ends without a plan, the organization pauses and its data is kept as described in When a plan ends.
Limits
- Team members per organization counts active members plus pending invitations. Inviting someone, creating an invite link and accepting an invitation all check it.
- Marketplace tiles per organization counts the different marketplace tiles on an organization's dashboard at the same time. Built-in tiles and tiles included in your plan never count, and buying is not limited: the cart warns when an organization is at its limit. Most plans have no limit.
- A limit stops new additions only. If an organization is over a limit (for example after moving to a smaller plan), everything it has keeps working.
Features
- Finance feed: adding WHMCS, Paymenter or Razorpay income to your Tilelytix finance (how it works).
- Custom roles: creating roles and changing permissions per role or per member. Existing custom roles keep working on a plan without it; they just cannot be edited.
- Audit log export: downloading the organization's audit log.
- Priority support: your tickets are answered first.
See your usage
Account Center, Billing, Plans shows what each plan includes and how many members and marketplace tiles each attached organization is using.