Renew, change or cancel a plan

Renew

Open Billing, Plans and choose Renew on the plan. The renewal is added to the cart set to start when your current term ends, so no paid time is lost. Every organization attached to the plan stays attached.

Upgrade or change

Choose Change plan to see every plan. Upgrade and Switch to this plan both replace your plan with the one you pick, for the same organizations. The new plan starts when your paid time ends, so nothing you paid for is lost; if your plan has already ended, it starts right away. Until then the card says which plan it changes to, and when.

The new plan needs a slot for every organization already on your plan. If auto-renew is on, turn it off first: it would keep charging for the old plan.

Cancel

Cancel plan stops a plan from renewing (auto-renew is turned off too). It keeps working until the end of the time you paid for, then ends; nothing is refunded. Changed your mind? Choose Keep this plan before it ends, or simply renew it.

Remove an ended plan

A plan that has ended shows Remove plan, which takes it off your list. Your orders and invoices stay. Its organizations stay locked until another plan covers them.

Buy a separate plan

At checkout you can always choose Start now as a separate plan instead. That creates a new plan with its own slots, starting immediately, for other organizations.

Image: The renew, upgrade and change choices at checkout